User Profile for Craig Newmark (Craig Newmark)

Bio:
Craig is a customer service rep and founder of craigslist.

He's a senior Web-oriented software engineer, with around thirty years
of experience (including 17 years at IBM), and has learned a lot about
online community and customer service as "customer service rep and
founder" for craigslist.org for twelve years. He's compiled extensive
experience evangelizing the 'net, leading and building, including efforts
at Bank of America and Charles Schwab.

He's one of those guys you hear about who grew up wearing a plastic pocket
protector, thick black glasses, (taped together), and who expresses his
inner nerd via obsessive commitment to customer service to the craigslist
community.

In 1995, he started craigslist which serves as a non-commercial community
service with classifieds and discussion forums. craigslist focuses on
helping people with basic needs, starting with housing and jobs, with a
pervasive culture of trust. He brings with him all the glamor of George
Costanza.

Craig's also involved with a number of community efforts, particularly
involving mideast peace and new forms of media, involving "participatory
journalism" and blogging. He's on the advisory boards of the Sunlight
Foundation and OneVoice.

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